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▲What is Bending Spoons? The little-known AOL and Vimeo owner that's now publictechcrunch.com
48 points by jack1689 4 days ago | 73 comments
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cs702 3 hours ago [-]
Bending Spoons is a company that acquires SaaS companies/products that are not growing or losing users but have a well-known brand and customers who stick around.

The execs at Bending Spoon buy these SaaS services on the cheap, cut costs, jack up prices, and milk remaining users for as much cash as possible for as long as possible.

Rinse and repeat. The goal is to generate the highest possible rate of return on invested capital in a law-abiding manner.

danabrams 42 minutes ago [-]
There are four stages to any successful companies lifecycle and Bending Spoons's model is to maximize what they can get in the final stage of decline.

There's nothing wrong with that, but if you're a user of one of these services you might take it as a hint to find an alternative.

alexpotato 39 minutes ago [-]
> There are four stages to any successful companies lifecycle

I usually say in interviews that my preferred time to join a company is at the end of stage 1 (start up) and the start of phase 2 (organizing).

Nothing makes me happier than to be told "Hey, we got this up and running and it's a mess. Now we need someone to turn this into a system that is easy to modify and maintain."

NuclearPM 27 minutes ago [-]
“ There's nothing wrong with that”

Debatable

The-Bus 21 minutes ago [-]
There's skill in being able to manage a declining or non-growth business in a way that still pleases your consumer base (and therefore reduces your attrition rate). Not everyone does it well.
The_Blade 2 hours ago [-]
yes, they are trying to gouge me on Evernote that no longer works, that i tried to unsubscribe from

here is a solid article from this week's Economist (that mentions another real jewel of a company):

https://www.economist.com/business/2026/07/01/can-bending-sp...

SyneRyder 1 hours ago [-]
Similar story here. They took my ~$100/yr Harvest time-tracking Solo plan, increased the price by 2.5x for a more restricted plan than I had... or I could get back the plan I had for $20,000/year.

So I downloaded my data, and had Claude vibecode a fully-featured clone in a single evening. Even if I was paying Anthropic API rates, it cost me less than a single year of my Solo plan.

burningChrome 1 hours ago [-]
Was also on Harvest when news broke they had bought them here on HN. A lot of the same comments. I thought, "Well, maybe this is hyperbole, let's wait it out." About a month after they were acquired, same thing. Price of my plan went up almost by double.

So if anybody is reading this? They absolutely will gouge you. All the stories you've read are all true. Take some advice and get out while you can.

PacificSpecific 20 minutes ago [-]
I've moved to Joplin and am pretty happy with it. Was easy to self host on my WebDAV.

I believe it imports Evernote data too.

apparent 1 hours ago [-]
> cut costs, jack up prices, and milk remaining users for as much cash as possible for as long as possible.

Don't forget "slash the workforce, ensuring that the product will get worse over time".

quickthrowman 22 minutes ago [-]
That’s what “cut costs” means for SaaS, firing people.
apparent 11 minutes ago [-]
Yes, it is part of cutting costs, but there are other ways to cut costs ("synergies" from merging back office functions) that don't necessarily affect the product.
Scoundreller 3 hours ago [-]
I had a vendor acquired by one of these types of outfits.

I looked through their assets and it clicked: “this is where software goes to die”

rpdillon 49 minutes ago [-]
And the article tries to spin this positively:

> After the acquisition, Bending Spoons is anything but a passive owner, making changes to the products’ user experience and features, as well as to the underlying tech; monetization strategy, including pricing; and team organization, including headcount.

> While this focus on efficiency and revenue overlaps with private equity strategies, Bending Spoons claims a key difference: It “aims to hold forever, and has never sold an acquired business.” It is building a live portfolio, not presiding over a tech graveyard.

That last line has me wondering who wrote this.

Grombobulous 39 minutes ago [-]
I don’t feel like the article was sortballing the company. They brought up things like the WeTransfer founder criticizing Bending Spoons’ decisions.

As for my opinion on the company, I don’t really see anything particularly negative about it. I think the fact that they’ve never sold an acquired business is a rather admirable trait.

In a way, they’re doing something that may not have been possible without this style of intervention, which is to keep companies/products that would have otherwise disappeared viable.

For a company like Evernote it wouldn’t be better for their customers if the company liquidated. There are worse things that can happen to your service provider of choice than price increases or worse customer support.

rpdillon 34 minutes ago [-]
People are framing this like they're creating sustainable businesses, but if you look into the details, what they're consistently doing is stagnating on any kind of feature development, making the apps and sites more difficult to use and have more nags, and they're increasing prices, sometimes by 10x or 100x. When I look for a company that I think I would admire, I'm looking for customers that are satisfied and recommend the product to their friends.

Charging $20,000 for a note-taking app subscription is not that.

https://news.ycombinator.com/item?id=48849810

Grombobulous 20 minutes ago [-]
I certainly don’t find any of that positive, either, but sometimes what a lot of these companies need to survive is to increase prices and only worry about the feelings of the customers who find those higher prices to be worth it.

The $20,000 price plan wasn’t a real price, that was just a not so gentle nudge to move to a different offering. Maybe it feels bad but that plan effectively doesn’t exist anymore. Things change.

It’s got fewer features for the dollar, but if the previous company was not sustainable in the first place, it is what it is.

A company raising prices or cutting service quality is only a problem if they’re in a monopoly situation with no other market alternatives. None of the companies Bending Spoons has acquired are in that position. Many of them are far from being the market leaders.

The point is that Bending Spoons isn’t buying companies and saddling them with unsustainable debt like they’re Toys R Us. They’re buying companies that need drastic operating change and implementing that change so that they can exist in perpetuity.

IncreasePosts 39 minutes ago [-]
Renowned author C. H. Atgpt
dehrmann 3 hours ago [-]
Consolidating stagnant or dying SaaS offerings makes sense, but it'd be nice if there were a version of this that's a better steward of the companies.
bdamm 3 hours ago [-]
If that was good business then presumably the brand could have done it at some point during their long slow decline?
cs702 3 hours ago [-]
Arguably, they're a better choice for customers than a shutdown.

I mean, they're at least keeping the service alive for as long as possible.

taurath 1 hours ago [-]
There’s no choice here, and often the companies are profitable, but if there is any stickiness to the product the customer gets the privilege of having a company they built trust with turn around and betray them with massively increased fees.
w4der 2 hours ago [-]
I'd argue it's worse for consumers, by keeping them alive it staves off competition, and leeches cash by increasing subscription prices or locking once free feature behind paywalls.
ulfw 3 hours ago [-]
That's a short term business model if I have ever seen one.

"customers who stick around." is anthesis to mid- to long-term customer loyalty when you do "jack up prices, and milk remaining users for as much cash as possible"

cs702 3 hours ago [-]
Think of it as a perpetual bond with declining coupon payments.

Customer "inertia" or "lock-in" might be better terms to describe what the company is looking for in an acquisition.

Their ideal customer may well be someone who's forgotten they have a subscription on credit card auto-pay.

Exoristos 2 hours ago [-]
Add to this that they make it really, really hard to unsubscribe. I think there's been some legal crackdowns, but for a time, they could make it literally impossible.
The_Blade 2 hours ago [-]
correct, they have made it impossible, charged my 2002-era PayPal account when i said, "i want to leave, don't"
rpdillon 46 minutes ago [-]
This article is like an advertisement. Here's how they spin it:

> Speaking to TechCrunch, co-founder and chief product officer Matteo Danieli said some of the scrutiny was due to the fact that products such as Evernote were genuinely loved by their users. But he said that despite all the changes, customer retention has been “remarkably stable.”

Ah yes. In other news, the prison population size is also remarkably stable.

dehrmann 3 hours ago [-]
> a perpetual bond with declining coupon payments

Most things with royalties (oil fields, songs) work like this.

cs702 3 hours ago [-]
Yes, agree.
Bratmon 1 hours ago [-]
You're thinking too narrowly. Buying a cow is a short term investment because cows don't live very long.

And yet dairy farms can last for centuries.

2 hours ago [-]
dvh 2 hours ago [-]
So like Delphi?
achandra03 4 hours ago [-]
Is it not just a private equity fund masquerading as a tech firm?
jodacola 3 hours ago [-]
Bingo.

My wife brought them to my attention recently because she heard about them from Scott Galloway, who was speaking highly of Bending Spoons on one of his podcasts. As she was explaining this to me, I said "It's just PE."

They must be doing some good PR/marketing, because, for some reason, "PE" isn't the first thing entering a lot of minds about Bending Spoons right now.

dbbk 1 hours ago [-]
Not really. They dramatically overhaul the products. Bloated staff are cut, old tech-debt-saddled systems are thrown out and rewritten. In some cases they basically just keep the brand and the database and rebuild the product around that, in a smaller and leaner manner.

I actually think the model is interesting.

alephnerd 3 hours ago [-]
BendingSpoon isn't PE because they are not attempting a restructure to then exit out of the asset within a defined time period.

When BendingSpoon or IAC acquired an asset, it's meant to be held by them in order to augment their existing portfolio.

M&A isn't the hallmark of PE - restructuring an asset in order to exit out of it at a profit is.

The classic PE monetization strategy is to acquire an underperforming asset, restructure said asset, and then exit the asset at around 20% IRR.

BendingSpoons on the other hand is a holding company that is acquiring and consolidating stagnant but large SaaS platforms into a single mega-platform.

The economics are different as are the operational and organizational structures.

buckle8017 2 hours ago [-]
The classic PE strategy is to buy declining buy well known brands, borrow vast sums of money in the brands name, pay the PE firm huge consulting fees, and then bankrupt the acquired business.

Which isn't exactly what they seem to be doing but also isn't that far off.

smrtinsert 1 hours ago [-]
Scotts point was that these brands have already declined, and that the only thing left is a very strongly loyal subscription base. That perked my ears up for sure.
sbarre 3 hours ago [-]
Isn't a PE firm going public just an admission of failure, and an attempt to make their private investors whole on the public market's back?
alephnerd 2 hours ago [-]
BendingSpoons isn't a PE fund. It's just loose terminology that has become rife on HN like the misuse of "VCs".
Grombobulous 34 minutes ago [-]
Right, if we get really literal about it, Private Equity can really just mean “any private entity’s money.”
biophysboy 3 hours ago [-]
Isn't it just a different form of private capital designed for the later stage of a tech company? I'm not saying its good, but I am not remotely surprised by tech's transition from growth/disruption/hiring to cost-cutting/M&A.
PatronBernard 3 hours ago [-]
It is. They are also enshittifying Komoot and EventBrite. Also by default they acquire a company and fire all staff within the week. Fuck Bending Spoons.
chrisvenum 3 hours ago [-]
Pre-bending spoons Komoot was a beautiful app and community. You could operate it one handed with your brightness turned all the way down and easily get the info you needed. Now when I pull it up mid ride to route home I have to click through multiple upgrade to premium pop ups with tiny exit crosses. All good things etc etc
raverbashing 3 hours ago [-]
And here's the thing, what should have the original company done if they were not having profits/growing (but shrinking)?

You don't sell a company if you don't believe its future can be better with you in command (most of the time)

notahacker 3 hours ago [-]
Founders decide they want to do other things with their lives all the time, and in the case of komoot reportedly exited at a €300m valuation for a company that had raised very little VC money, which is going to tempt most people no matter how much they hate popups...
yeeetz 2 hours ago [-]
is firing staff after acquisition inherently bad if it's the same staff/management that led to the app being devalued and losing users in the first place though
3 hours ago [-]
jlarocco 3 hours ago [-]
I wish they'd buy Spotify...

Keep one SRE to keep the servers running, one guy to do security updates to the app, and the team that acquires rights to music.

Grombobulous 30 minutes ago [-]
This will never happen.

Labels literally negotiated their own royalty rates down in exchange for shares in Spotify. It’s the perfect way to push artists out of receiving earnings.

I think record labels would be first in line to buy Spotify if it was ever for sale.

bdamm 2 hours ago [-]
Why do you think that a platform with so many customers as to be industry defining, with dozens of interface options, with a massive feature set, with a global footprint and basically flawless uptime requirements, could be kept running by two guys?
warkdarrior 2 hours ago [-]
You need at least 3 devs to keep adding popups to the app with offers, upgrades, and other "related content".
strathmeyer 28 minutes ago [-]
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ethagnawl 3 hours ago [-]
Whatever they are, they let Evernote devolve into a buggy pile of crap -- especially on Android. I migrated to Joplin, stopped paying for my obscenely expensive plan ($$$ per year) and haven't looked back.
GGO 3 hours ago [-]
That's exactly their business plan. So seems like they are executing on it very well.
com2kid 2 hours ago [-]
Very off topic - Just 2 days of for fun I tried to login to AOL.com with my username and PW from 1995. (Same username as on HN in fact)

It worked! That is one hell of a series of good DB migrations.

Sadly I was immediately forced to change my password. Still, 31 years is a good run for a password.

khurs 2 hours ago [-]
This is the Prospectus they used for the IPO which goes into all the details about them

https://bendingspoons.com/documents/financials/2026/Bending%...

cryo32 27 minutes ago [-]
Bending Spoons are the miserable tossers who bought Meetup and somehow made it worse by monetising every move you make. And it was pretty bad to start with.
jack1689 4 days ago [-]
I was reading a bit about their story, it feels like they managed to succeed by turning overly funded (and by then devalued) software products and restructuring them for long term profitability as they are not bounded to the classic 10 year time horizon of private funds. Wondering if we will see more plays like this as alternatives to traditional private equity and as fallback option for VC backed companies that bursted.
tecleandor 3 hours ago [-]
From the acquisitions I've followed, what they do is firing 80% of the staff the next week after the acquisition, raise prices, and put the app in maintenance mode. I don't know if they've done something more sensible elsewhere, but they mostly do wealth extraction.
mike_hearn 2 hours ago [-]
They do claim to be shipping new features to their acquired apps. Look at their website. It's got lists of such things.

The steelman case for this is something like, mature apps that found product market fit are often over-staffed and doing a lot of duplicated work. You could get five of them together and consolidate their infrastructure/code to reduce costs, and have generalist devs who can work on any of those codebases. Then you need fewer people.

So this isn't an irrational thing to do. It's commonly done by firms like Google or Meta where they buy a small company and then rewrite it onto their own infrastructure to reduce costs. Sometimes the engineers are reallocated to other projects, or things drift and there are eventually layoffs. Google bought DoubleClick and then laid off 50% of the staff! Twitter didn't consolidate products but was clearly overstaffed, nobody imagines that Twitter was unique.

So the bull case for this is that it's finding efficiencies. The apps may not be the shiniest hottest things anymore, but they can still live on and be maintained if they're run more efficiently as a business. And yes this may involve layoffs or price rises, as often software startups hopelessly misprice their product and prefer to burn VC money than lose users or colleagues. Managers who aren't emotionally attached to the product or company can correct this, putting it on a long term stable path. That may suck for the user but probably sucks less than the company being under, or being acquihired and the product totally shut down.

sbarre 3 hours ago [-]
While I agree that their specific approach sucks, I do wish more companies would declare products as "done" and stop messing with the UI and changing features every quarter, and just go into a long-term stability mode.
alanwreath 3 hours ago [-]
That’s Valve (somewhat) and Blizzard (but to the nth degree) in a nutshell.

That said, tangentially, I do wish game companies would let games live on.

bionade24 43 minutes ago [-]
Valve recently changed the Steam workshop UI/website meanwhile Steam still runs on X11 and depends on 32bit libs on Linux.
jabiko 3 hours ago [-]
I'm a bit salty due to what they've done to the Komoot team. Komoot was (and still is) a great app for planing your outdoor activities.

After acquiring Komoot, they fired everybody. Watching their goodbye video is a bit heartbreaking: https://www.youtube.com/watch?v=qLJkK4Wn1HI

luisgvv 17 minutes ago [-]
> What is Bending Sppons?

The company that made me unsubscribe from Evernote after 8 years because it got slow, buggy and skyrocketed their prices.

Good riddance, now I am using Obsidian + an LLM and works way better.

ChrisArchitect 4 days ago [-]
Related:

Italy's Bending Spoons, owner of AOL and Vimeo, files for Nasdaq IPO

https://news.ycombinator.com/item?id=48446310

Weird Italian loveletter about the IPO:

Bending Spoons just went public: Italy won the World Cup

https://news.ycombinator.com/item?id=48773549

Some history from only the past year in discussions:

Bending Spoons acquires Vimeo for $1.38B

https://news.ycombinator.com/item?id=45197302

AOL to be sold to Bending Spoons for $1.5B

https://news.ycombinator.com/item?id=45749161

Bending Spoons Acquires Eventbrite

https://news.ycombinator.com/item?id=46124673

Tell HN: Bending Spoons laid off almost everybody at Vimeo yesterday

https://news.ycombinator.com/item?id=46707699

mghackerlady 24 minutes ago [-]
I wonder how different AOL is since last time I checked. A few years ago at least, it was basically just Yahoo with different branding
apparent 1 hours ago [-]
Are there any companies/products that got better after acquisition by these guys? I feel like the only times I've heard about them is when people are griping about how they're making stuff worse.
AdmiralAsshat 3 hours ago [-]
Remarkably on-brand, named after the signature trick of a well-known charlatan.
block_dagger 3 hours ago [-]
Whenever I see Vimeo in a headline, it reminds me of my lack of foresight. In college, the creator of Vimeo was in my friend group. I went to his on-campus apartment to pick him up for a party once. He showed me this "video sharing website" that he was working on. Its title was an anagram of "movie." This was in 1999. Digitized video was barely a thing. I looked at it, didn't understand how it would be useful, and assumed it was another one of his eccentric creative outlets that would go nowhere. A few years later, he was a multimillionaire and I was not.
bix6 1 hours ago [-]
I don’t really get this model. Seems like a waste of money / time / energy.
Bratmon 59 minutes ago [-]
They keep popular but unprofitable products that would otherwise be turned down alive.

There are Victorian-horror-esque costs to that, but it's still better that those projects be alive but enshittified than completely dead (If you disagree, you can just cancel your subscription, after all)

lain98 2 hours ago [-]
Down 13% in the last 5 days.
xacky 3 hours ago [-]
AOL Time Warner was the peak of the original dot com bubble.
2 hours ago [-]
stenodeevee 3 hours ago [-]
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